Customer Satisfaction in High Volume Manufacturing

[Neale T]

Customer Satisfaction

I'm pulling my hair out! Has anyone got any advice on customer satisfaction measures for a high volume manufacturing company?

 

[Neale T]

Cheers Jim,

Are there any which you use within your company?

 

[Neale T]

Many thanks, Doug! It's given me food for thought.

 

[Neale T]

Jim,

About 300.

 

[Douglas E. Purdy]

Oops - Sample Survey not Sanitized

Neal (et.al.),

I had to delete the previous sample since I had not fully sanitized the survey (missed taking the company's name out). The following attachment has been fully sanitized.