Customer Satisfaction Surveys
I have been asked by our marketing Group to help them with developing a Customer Satisfaction Survey mailer. Just one method we would use to obtain Customer input. Something with a rating scale, like A=Excellent to D=you stink. Does anybody out there have something that this lazy QC person may use to assist them? On the flip side, I have asked them to provide a short procedure/plan citing the various means we employ to meet the "active" collection of such information. I'd be willing to share that when it's ready. If there's something you would care to send, please use the e-mail function in the Topic screen. "Save the light bulbs" Thanks in advance
energy
[This message has been edited by energy (edited 27 June 2001).]