Customer Specific Requirements

MSUENG

Starting to get Involved
OEM CSRs are not passed down, they are published.
It is unless they are specifically called out like our customer did in their supplier quality manual. It basically says we are held to their manual, ISO 9001, IATF 16949, VDA and OEM CSR's... whichever is biggest pain in the keister.
Below is the cut and paste quote from it.
"The requirements in this document apply in addition to the applicable law and governmental requirements and the general requirements of the automotive industry described in the ISO 9001 (current version), IATF 16949 (current version) and the valid volumes from VDA and/or AIAG, as well as additional customer specific requirements (CSR) of the OEMs (see IATF Homepage for customer specific requirements: (Link removed by me)), in which the strictest requirement is applied."

You see my problem?
 

Johnnymo62

Haste Makes Waste
It is unless they are specifically called out like our customer did in their supplier quality manual. It basically says we are held to their manual, ISO 9001, IATF 16949, VDA and OEM CSR's... whichever is biggest pain in the keister.
Below is the cut and paste quote from it.
"The requirements in this document apply in addition to the applicable law and governmental requirements and the general requirements of the automotive industry described in the ISO 9001 (current version), IATF 16949 (current version) and the valid volumes from VDA and/or AIAG, as well as additional customer specific requirements (CSR) of the OEMs (see IATF Homepage for customer specific requirements: (Link removed by me)), in which the strictest requirement is applied."

You see my problem?
Welcome to the world of automotive.
 

Sidney Vianna

Post Responsibly
Leader
Admin
OEM CSRs are not passed down, they are published.
This makes no sense. If you are a lower tier supplier in the automotive value chain, you might have no freaking idea of who the end customer OEM is.

So, the Tier 1 supplier to the OEM HAS TO FLOWDOWN the appropriate OEM requirements, including any applicable CSR. It cannot be a guessing game.

Obviously the flowdown can be communicated in a multitude of ways, e.g., specifications, supplier quality manuals, PO’s, LTA (long term agreements) contracts, portals, etc. But, in the end, it is a tier 1 organization’s responsibility to adequately communicate to their suppliers any OEM requirement.
 

Johnnymo62

Haste Makes Waste
This makes no sense. If you are a lower tier supplier in the automotive value chain, you might have no freaking idea of who the end customer OEM is.

So, the Tier 1 supplier to the OEM HAS TO FLOWDOWN the appropriate OEM requirements, including any applicable CSR. It cannot be a guessing game.

Obviously the flowdown can be communicated in a multitude of ways, e.g., specifications, supplier quality manuals, PO’s, LTA (long term agreements) contracts, portals, etc. But, in the end, it is a tier 1 organization’s responsibility to adequately communicate to their suppliers any OEM requirement.
My experience at Tier 1-4 suppliers is that we were always told who the OEM is.

I agree that everything should flow down the Tiers. Especially non-CSR stuff.

But for IATF 16949 CSRs it's really easy to go to the IATF site to see the most recent CSRs. You can even get put on an email list for update notifications.
 

Golfman25

Trusted Information Resource
My experience at Tier 1-4 suppliers is that we were always told who the OEM is.

I agree that everything should flow down the Tiers. Especially non-CSR stuff.

But for IATF 16949 CSRs it's really easy to go to the IATF site to see the most recent CSRs. You can even get put on an email list for update notifications.
I don't know who the OEM is on most of our products. I do know some go to multiple auto and not auto companies. I am not guessing. If you want me to do something, tell me (oh, and it needs to make sense).
 

MSUENG

Starting to get Involved
My experience at Tier 1-4 suppliers is that we were always told who the OEM is.

I agree that everything should flow down the Tiers. Especially non-CSR stuff.

But for IATF 16949 CSRs it's really easy to go to the IATF site to see the most recent CSRs. You can even get put on an email list for update notification
I don't have any problem getting the requirements, but they shouldn't all flow down to the sub-suppliers.
For example: Section 8.5.2 of the Ford requirements says that we shall meet all logistics requirements as specified in a link that we don’t even have access to. I assume our tier 1 has access to it. I also assume this doesn’t even apply to tier 2 suppliers. However, it doesn’t say that and I can't assume. So technically, the tier 1 says we must meet a requirement that we don’t have access to and probably only applies to them. So even though common sense says this shouldn't be for the tier 2, if the tier 1 tells the tier 2 they have to abide by all the OEM CSR's, what are we supposed to do?
 

MSUENG

Starting to get Involved
I don't know who the OEM is on most of our products. I do know some go to multiple auto and not auto companies. I am not guessing. If you want me to do something, tell me (oh, and it needs to make sense).
I agree with this, but isn't the customer always right? LOL.. And what kind of leverage would a tier 2 have to get the tier 1 to change their stupid blanket requirement?
 

Johnnymo62

Haste Makes Waste
I'm in stamping also, for my last 3 companies. I'm very surprised you don't know your OEMs.

OEMs push everything they can down to their suppliers. They want the lowest tier supplier to not make errors or catch their own errors.
 

MSUENG

Starting to get Involved
I'm in stamping also, for my last 3 companies. I'm very surprised you don't know your OEMs.

OEMs push everything they can down to their suppliers. They want the lowest tier supplier to not make errors or catch their own errors.
I didn't say I didn't know who they are. I do know the OEM for all our components. My problem is that our tier 1 is passing on all the OEM CSR's with a blanket statement in their quality manual. Some of which are not possible.
 
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