Customer STA (SQE) Ignorance and Arrogance

Is Your Customer STA (SQE) Arrogant?

  • NA - but want to see the poll results.

    Votes: 11 40.7%
  • My STA (SQE) is a sweety.

    Votes: 1 3.7%
  • My STA (SQE) is OK.

    Votes: 4 14.8%
  • My STA (SQE) is tough, but fair.

    Votes: 2 7.4%
  • My STA (SQE) is arrogant.

    Votes: 2 7.4%
  • My STA (SQE) is arrogant and ignorant to boot!

    Votes: 7 25.9%

  • Total voters
    27
C

Charmed

#21
Howard Atkins said:
You call that a list!
Dear Howard:

I am with you. I opened the file and it was 696 pages!

Long time ago, it appeared that NASA was guilty of using too many acronyms. Now, I think it appears that the quality business is guilty of it. Every article I read has new acronyms. Sorry, folks, if you want to communicate, you must learn to spell out the acronym whenever it is used for the first time, in any written communication. It is that simple!

Using the acronym "list" is like trying to communicate with a "foreigner" who speaks a different language, by frequently consulting your handy dictionary.

Charmed :)
 
Elsmar Forum Sponsor
J

Jim Howe

#22
Rob Nix said:
I think this is it...

STA = Supplier Technical Assistance (Assistant?)
SQE = Supplier Quality Engineer
SQA = Supplier Quality Assistance (Assistant?)
SQA = Supplier Quality Assurance (the original designation)
Thanks Rob, I certainly recall the terms SQA and SQE But never seen STA before! A few years ago I performed source inspections for Allied Signal/Honeywell or it was the other way around. While working for ALLIED, I traveled to various locations in Ohio and source inspected jet engine parts for GE. What did that make me? All of the above? None of the above? :lol:
 
M

Michaelar

#23
Logic

Marc said:
Back in college I took a course called Formal Logic. I fear it has done me harm as now when I analyze things I see how few people think logically, especially corporate and other 'top management' types (to be fair, at all levels) I get depressed when I think about how many idiots are running around. Had I not taken that course I may have been more dumb and happy. I don't know.

Marc - in all fairness I will say alot of people out there lack critical thought!
 
R

riffraff

#24
please, stop crying!

Stuart Andrews said:
Any chance of sticking on a new option, namely " I am the OEM STA".

Just a thought, seeing as I am!
:truce:
Thank you, Stuart, as I am a 1st tier STA!
Anyone of you ever had the chance to do the STA job? I have to face OEM STA's (ignorant and arrogant, as any STA), suppliers' Quality Mgrs (that very often fudge their numbers, Marc, all STA know this...) and my company that only wants STA to be the watchdog of suppliers. And we make mistakes, as any human being (except you all?)
 
#25
riffraff said:
:truce:
And we make mistakes, as any human being (except you all?)
First of all, welcome to the Cove! :bigwave:

Secondly, you are correct....we NEVER make mistakes. :rolleyes: You will find some registrar, auditor and STA bashing going on here from time to time. A lot of it is based on frustration of the moment. Some auditor says something we think is stupid, or an STA tries to require something that is not a requirement, and we moan to the Cove (most of whom has had similar experiences). Yes, we do realize that there are many auditors, registrars and STAs that are doing the best job they can. And yes, we know that the above mentioned folks have to deal with people like us that try to cheat the system, "fudge" data, and get away with stuff. It does not mean we do no appreciate any input from you, and we really do need to hear "the other side of the story".

What we (well, me anyway) would like to hear is what things we can do, to make our relationship with you better (other than not doing the things I mentioned above)

Once again...Welcome!
 
J

Joe_winter

#26
Marc said:
Recently I was speaking with 'my' Visteon STA with respect to a PPAP submission. One of his comments to me was "Send me dimensionals and don't fudge the numbers." Personally I was offended and p***ed that he would make such a remark. I felt I was being accused of being subject to fraud. Your comments?
Dear Marc, the same have happened to me! in Nov. last year, a man from a big company, one of our customers, made absolutely negative on every things that we have strived to perfect, oh, what an awful day! :mg:

Joe
 
M

marca

#27
This may not be along the lines of the current conversation, but I need some help. My SQE wants a check list to accompany my PPAP with the 17 to 18 requirements for submission. The book I have has only 14. Anyone have this list available?
 

Jim Wynne

Staff member
Admin
#28
marca said:
This may not be along the lines of the current conversation, but I need some help. My SQE wants a check list to accompany my PPAP with the 17 to 18 requirements for submission. The book I have has only 14. Anyone have this list available?
You must be using something other than the 3rd Edition of the AIAG PPAP manual. The number of elements went from 14 to 19 in the 3rd Edition, but only three new elements were added (Sample Product and Master Sample had been a single element in the 2nd Edition, as had DFMEA/PFMEA. They're separate elements now). The new ones are Records of Compliance with Customer-Specific Requirements, the Bulk Material Requirements Checklist and Qualified Laboratory Documentation.
 

Wes Bucey

Quite Involved in Discussions
#30
JSW05 said:
Interesting. About 90% of the abbreviations in the list aren't acronyms.
Do you say that because you only consider an abbreviation an "acronym" if it is pronounced as a word, versus saying the individual initials?
Example:
FMEA said as "FEE MUH" is an acronym
said as "EFF EM EE AY" IS AN ABBREVIATION

Both verbalizations being a representation of the abbreviation for "Failure Mode & Effects Analysis":)
 
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