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Good Night,
I am new to this forum and have found it very interesting. I have a problem and I am not sure if I can get some clarification. We have done some customer surveys and received results based on the different employees. My tasks is now to assess the responses and give each employee an overall rating. One problem I have out of the sample size there were customer who choose not to partake, so for each we have varying respondents. I have attached what I have done with the data I received thus far and my only issue now is trying to figure out how I can give an overall rating per employee. This rating help with choosing the employee of the month, I am new to statistics so any assistance or advice would be gratefully
View attachment Test Customer Survey Assessment.xlsx appreciated.
I am new to this forum and have found it very interesting. I have a problem and I am not sure if I can get some clarification. We have done some customer surveys and received results based on the different employees. My tasks is now to assess the responses and give each employee an overall rating. One problem I have out of the sample size there were customer who choose not to partake, so for each we have varying respondents. I have attached what I have done with the data I received thus far and my only issue now is trying to figure out how I can give an overall rating per employee. This rating help with choosing the employee of the month, I am new to statistics so any assistance or advice would be gratefully
View attachment Test Customer Survey Assessment.xlsx appreciated.