Customer using their own version of the AIAG PPAP Forms

R

RacefanJTD

#1
Hello,

We are a medium size company, with a large customer base. I am seeing a trend with our customers; they are all trying to reinvent the wheel by coming up with their own version of the AIAG PPAP forms. It has become a logistical nightmare to keep up with all of their forms and requirements.

Has anyone else had this problem? How did you handle it? I am thinking we should just say that we use the AIAG form only, but I would expect pushback.
 
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Jim Wynne

Staff member
Admin
#2
Re: Customer PPAP Forms

Hello,

We are a medium size company, with a large customer base. I am seeing a trend with our customers; they are all trying to reinvent the wheel by coming up with their own version of the AIAG PPAP forms. It has become a logistical nightmare to keep up with all of their forms and requirements.

Has anyone else had this problem? How did you handle it? I am thinking we should just say that we use the AIAG form only, but I would expect pushback.
I feel your pain. The great irony is that a big part of the reason for the existence of AIAG was to standardize the forms. You can try to tell customers that you use the AIAG form only, and my guess is that a few will say it's OK but most won't. For those who are willing to go for it, get it in writing.

As I write this I just got finished dealing with a customer-specific Excel dimensional report form that's a big PITA--locked for formatting, and the formatting is all goofed up. It was no doubt designed by someone who has never had to complete a dimensional report.
 
D

Disturbedcrew

#3
Re: Customer PPAP Forms

As a recovering QA inspector, I almost threw in the towel when we recieved a customer approved blueprint that contained not only standard and metric measurements but for good measure someone actually threw in a couple of fractional measurements. I actually had an Idea to train engineers using a cattleprod and buckets of Ice water but my manager kept telling me "NO"
 

Jim Wynne

Staff member
Admin
#4
Re: Customer PPAP Forms

As a recovering QA inspector, I almost threw in the towel when we recieved a customer approved blueprint that contained not only standard and metric measurements but for good measure someone actually threw in a couple of fractional measurements. I actually had an Idea to train engineers using a cattleprod and buckets of Ice water but my manager kept telling me "NO"
Welcome to the Cove. The problem with your proposed cure is that I suspect that many engineers got into the state they're in as a result of being subjected to some form of severe torture, so use of cattle prods and ice water might be seen as a welcome relief.
 
A

amit_rd

#5
Re: Customer their own version of the AIAG PPAP Forms

Hello,

We are a medium size company, with a large customer base. I am seeing a trend with our customers; they are all trying to reinvent the wheel by coming up with their own version of the AIAG PPAP forms. It has become a logistical nightmare to keep up with all of their forms and requirements.

Has anyone else had this problem? How did you handle it? I am thinking we should just say that we use the AIAG form only, but I would expect pushback.
The situation is critical...... Have you ever tried to highlight the areas of Customer specific requirements/contract agreement where they mention usage of customer specific forms? The mistake starts from overlooking such fine prints in the contracts/special terms & conditions. Every Customer has the option of waving off such requirements in case the supplier raises a flag during selection process and in my opinion No company would reject a supplier for following stndardized forms.

Best of luck!
 
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