Customer wants to audit our supplier audits - seems inappropriate

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#12
Probably a sector thing; it is quite common for this level of detail to be asked for in pharma/med devices - trust nobody!
Ha!

Well, now that we're seeing this question from one customer - if history serves - I'm sure we'll be seeing it from all of them this year.
 
#13
Unfortunately we don't have a choice, the purchaser US DoD or UK MOD includes a contract condition giving him/her rights of access to where ever contract work is performed, I suspect the purchaser may have concerns just not sharing them with you.
 
#14
I think you need not worry about them stealing your suppliers and taking you out of the loop. You stated that they specifically want to see Non-Cons and how they were handled. If I were looking to steal suppliers, I wouldn't want the ones who are making mistakes.

Now, if they want to see your approved supplier list, that's maybe a different story.
 

Mike S.

Happy to be Alive
Trusted Information Resource
#15
Trust is a tough thing sometimes.

I had a higher-up once ask me to do a "supplier audit" but what he really wanted was for me to gather info on how they performed a process he was considering bringing in-house. Espionage, as it were. :mad: Let's just say I never went....
 

pkost

Trusted Information Resource
#16
If you have concerns about the use of data after an audit, include clauses in your contracts that limit your customers ability to work with your suppliers. You probably already have somekind of non disclosure clause which limits them to using the data for the specific service of the contract, but clear clauses that they cannot work with specific parties for a period of X years does sort of focus the issue some what. Obviously it's a bit more difficult to include this retrospectively.
 
#17
I think you need not worry about them stealing your suppliers and taking you out of the loop. You stated that they specifically want to see Non-Cons and how they were handled. If I were looking to steal suppliers, I wouldn't want the ones who are making mistakes.
Definitely not a concern - they may already use that supplier for all I know. We don't produce the same thing as the supplier, we produce the same thing as our customer (semiconductor manufacturing).
 
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