Hi All,
I would like some help with a situation that has just come to light.
I work as a Quality Manager for a new medical devices company, and we utilise a Sub-Contractor to build our PCB boards. To enable them to do this we supply the 'off the shelf' components, after quality inspection at our premises. They have requested a copy of our ISO 9001 certificate (even though we are certified to ISO 13485) as they are updating their Supplier records. Is it normal practice to assess your Customers as Suppliers when they provide you with their own components? I would have placed this under clause 7.5.4 Customer property. Is it perhaps a requirement of ISO/TS 16949, the certification held by the Company concerned, as I am not familiar with this standard?
Your help with this will be very much appreciated.
Thanks in advance,
Jo
I would like some help with a situation that has just come to light.
I work as a Quality Manager for a new medical devices company, and we utilise a Sub-Contractor to build our PCB boards. To enable them to do this we supply the 'off the shelf' components, after quality inspection at our premises. They have requested a copy of our ISO 9001 certificate (even though we are certified to ISO 13485) as they are updating their Supplier records. Is it normal practice to assess your Customers as Suppliers when they provide you with their own components? I would have placed this under clause 7.5.4 Customer property. Is it perhaps a requirement of ISO/TS 16949, the certification held by the Company concerned, as I am not familiar with this standard?
Your help with this will be very much appreciated.
Thanks in advance,
Jo