CVs/Resumes & Competence, Training, and Awareness - Employee Confidentiality

F

FrameReader

#1
Would it be reasonable for an auditor to ask to see the CVs/resumes of our employees?

On the one hand, we consider this to be confidential, personal information that we should not have to disclose.

We have established job profiles for all of the positions affecting our QMS. Some of these job profiles specify that a person should have a particular kind of degree. In many cases, the only 'proof' we have that our employees do indeed have the required degree/education is their CVs, which also contain personal info.

Can an auditor really ask to see this information? Is a CV a valid proof of education?

Thank you.
 
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Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#3
Re: CVs/Resumes & Competence, Training, and Awareness

My experience in the past has been to show an auditor the folder and/or document but not to let them copy it or take specific notes about it other than the employee name or number (they do have to record what they reviewed in some way).
 

Stijloor

Staff member
Super Moderator
#4
Would it be reasonable for an auditor to ask to see the CVs/resumes of our employees?

On the one hand, we consider this to be confidential, personal information that we should not have to disclose.

We have established job profiles for all of the positions affecting our QMS. Some of these job profiles specify that a person should have a particular kind of degree. In many cases, the only 'proof' we have that our employees do indeed have the required degree/education is their CVs, which also contain personal info.

Can an auditor really ask to see this information? Is a CV a valid proof of education?

Thank you.
The auditor should initially only be concerned with competency.

The documents located in HR, only show that the employee possesses the required degrees, education, whatever.. NOT that this person is competent.

This competency must be verified. And that's what the auditor should check.

Stijloor.
 

Ajit Basrur

Staff member
Admin
#5
I concur with Jan - the auditor should be concerned with competency. The standard does not mention about educational certifications anywhere !

We never show any of our employee CVs to auditors as they are treated "personal".
 
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