Daily Quality Topics - Need Ideas Please!

[MSeibert47]

Hi All!

At my facility I have implemented daily safety topics (Top OSHA findings, Housekeeping, ladder safety, fall protection, etc.) to be reviewed by production teams at their daily meetings. I want to do the same thing with quality topics! The challenge is of course keeping the material short, sweet and attention grabbing. Has anyone put together a daily quality topics list? Foreign material, allergen control, CCP's, HACCP, Good documentation practices, Top FDA findings for 2020 are all topics I'm currently working on, but I would love to hear ideas!

As a background, my company is a contract manufacturer for dietary supplements and functional foods, so I sit in FDA 21 CFR Part 111 and Part 117 respectively so I would like my topics to cover those regulations. But good quality doesn't matter WHAT is being made, so I'll be happy to include general quality "one point lesson" style topics too.

Thank you!
Moriah

 

[optomist1]

Hi Moriah,
how deep technically, for how long?

 

[MSeibert47]

I'm looking for enough content to be educational and to get employees and team members thinking, but not so technical that my line supervisors can't properly go through the material. 10 minutes or less would be ideal as I don't want to hold up production start ups, but want to get their brains thinking quality from the beginning of the shift.

 

[yodon]

Data integrity (related to doc control) could be a whole series! (Monday=A, Tuesday=L, Wednesday=C, Thursday=O, Friday=A ... and you could go '+' into the next week ) - and that certainly ties to FDA findings!

 

[Jim Wynne]

In my experience this type of thing rarely if ever has the desired effect. In fairly short order you'll run out of things to say, and you'll either have to stop doing it or resort to repetition or uninteresting subject matter, or both. Also, let's not forget Deming's point #10 (of 14), with my emphasis:

"Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force."

 

[Sidney Vianna]

In my experience this type of thing rarely if ever has the desired effect.

I second that. I can guarantee that those 10 minutes would be wasted time, for the organization. Much BETTER to discuss, REAL CASES that have happened (or could have happened) in the organization. If people can relate to what is being discussed and see the potential impact for the products and organization they are used to, you normally get their attention. Abstract concepts and situations are very hard to relate to and, thus, register in their minds.

Further, daily sessions seem overly ambitious for frequency. Suggest weekly ones, instead.

 

[MSeibert47]

Thank you Jim and Sidney, your point is well taken. Weekly would definitely be better suited and I do have real case/complaints/CAPA type topics generated as well. My objective is to do light training consistently to avoid death by powerpoint in training classes. With the labor market being as challenging as it is right now, I need to inject quick lessons that are consistent in content and easy to understand. The safety huddles we have currently in place is quite a successful program for us!

 

[optomist1]

roger that above 10 minutes...a bit brief; 25 minutes might be worth it..

 

[Jim Wynne]

The safety huddles we have currently in place is quite a successful program for us!

By what measure?

 

[MSeibert47]

By what measure?

Employee engagement, safety culture and incident rate. The shop floor is also involved in creating new content. I've had quite a few ask for quality topics, so I know it will be well received, I just was looking for content ideas in order to generate material.