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I have a problem with a (railroad) maintenance company:
Does a defect which is noticed later after a normal maintenance service, during a general monitoring/inspection activity, need to be approached as a nonconformity, and a nonconformity record (a CAR form) filled?
(E.g., a defect noticed in a railways junction or a bolt not well tightened).
What about if the causes are due to the normal use of the material/equipment; is it still considered a nonconformity requiring a CA?
Your views on this will be most welcomed.
Thank you.
Henrique Silva
Does a defect which is noticed later after a normal maintenance service, during a general monitoring/inspection activity, need to be approached as a nonconformity, and a nonconformity record (a CAR form) filled?
(E.g., a defect noticed in a railways junction or a bolt not well tightened).
What about if the causes are due to the normal use of the material/equipment; is it still considered a nonconformity requiring a CA?
Your views on this will be most welcomed.
Thank you.
Henrique Silva