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Defining Major vs. Minor Changes to Procedures

somashekar

somashekar

Staff member
Super Moderator
#11
#11
Personally, I keep track of "minor" things such as spelling or grammar and queue them to be included in future revisions. ...no point processing changes that are not going to actually make any tangible improvements.
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:applause::applause::agree:
So very practical.
ISO9001 at 4.2.3 b) says
To review and update as necessary and re-approve documents.
The "As necessary" is based on dynamic changes that do happen and not to cover our faults and errors / omissions.
We tend to add non-value work in the name of document control.
The purpose is to have a document for use, and not to have an essay made for English masters final exam...
Standard does not direct you towards any Major / Minor change classification. We just love complications .... isn't that ?
We have a policy embedded in a manual and when the Company changed CEOs, I changed the name on the policy to the new CEO but did not up rev because there was no material change in the process. I viewed it as a minor change.
Click to expand...
Just curious... Was it discussed and decided in the management review, that the new CEO's name has to be now in the manual as if he has issued the same policy afresh ??
When the policy has not undergone a change, and an earlier CEO had approved it, and the new CEO endorses it to be valid, why change name in the manual (embedded policy) if there is new CEO ...
A simple record in the management review is sufficient.
Do we not tend to add non-value work in the name of document control.... ??
 
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hogheavenfarm

hogheavenfarm

Quite Involved in Discussions
#12
#12
True, this should come up in a management review, but in my experience smaller companies have a very difficult time with this section. Our management review consists of my 'Annual Report' emailed to the CEO, listing everything required, status , etc, then in summary, presenting follow ups and objectives, with the final line stating, "if there are other suggestions, objectives, or changes in such, please reply within 30 days."
There is never a 'sit down' meeting or a face to face on these things. No, it is not ideal, but it does work. Our CEO is normally not even in the State most of the time, so this is as good as it gets.
As for the revisions - most of our external audits start with a desk audit, and that doesnt usually include the 'management review' data, since that information contains sensitive data which can only be reviewed on site after redactions. So they just have the policies and procedures (in hard copy- uncontrolled) until the site audit starts. This is why we see the 'no recent revisions made' comment.
 
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