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Help determining "Process Changes" and "Customer Notification"
We are at loggerheads as to what exactly constitutes a "Process Change" and "Customer Notification" requirements.
Here is the scenario:
We are a tube maker supplying tube to the automotive industry. We have an approved PPAP for a product. Our PPAP was submitted with a 0.250 wall. We are looking to "down-gauge" to a 0.242 wall.
Both of the walls are within the customer specification.
The team is split:
- This is a process change therefore requires notification.
- We are still within specification therefore this is not a change and no notification is required.
Opinions Please!
We are at loggerheads as to what exactly constitutes a "Process Change" and "Customer Notification" requirements.
Here is the scenario:
We are a tube maker supplying tube to the automotive industry. We have an approved PPAP for a product. Our PPAP was submitted with a 0.250 wall. We are looking to "down-gauge" to a 0.242 wall.
Both of the walls are within the customer specification.
The team is split:
- This is a process change therefore requires notification.
- We are still within specification therefore this is not a change and no notification is required.
Opinions Please!