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Hi All,
My company offers a solutions which comprises of -
a) Software ( Done in-house)
b) Hardware (procured from a vendor and sold as a reseller)
c) Customer Care to address the issues of a) & b) which is outsourced to a third party.
Management has asked me to include only Software in the scope as that is the only portion done in house. I would like to confirm if that is fine and can b) & c) be excluded.
Also, do we need to include HR function in this ?
Any guidance in this regard will really be helpful
Regards,
My company offers a solutions which comprises of -
a) Software ( Done in-house)
b) Hardware (procured from a vendor and sold as a reseller)
c) Customer Care to address the issues of a) & b) which is outsourced to a third party.
Management has asked me to include only Software in the scope as that is the only portion done in house. I would like to confirm if that is fine and can b) & c) be excluded.
Also, do we need to include HR function in this ?
Any guidance in this regard will really be helpful
Regards,