Delegation of Response to Next Level

S

Sennayagi

#1
Hi,

In our organization the delegation of responsibility is holding by Management Representative. Only two members in the ISO implementation process. She is doing the job independently without sharing. Whenever She wants to escape from the accountability, she will nominate the process to next level person without proper sharing. How can the next level person will do the job with full satisfaction and meet out the Organization commitment

Please guide me

definition : 1.Responsibility and accountability
2.Delegation of response to next level

Thanks in advance.
 
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John Broomfield

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Super Moderator
#2
Hi,

In our organization the delegation of responsibility is holding by Management Representative. Only two members in the ISO implementation process. She is doing the job independently without sharing. Whenever She wants to escape from the accountability, she will nominate the process to next level person without proper sharing. How can the next level person will do the job with full satisfaction and meet out the Organization commitment

Please guide me

definition : 1.Responsibility and accountability
2.Delegation of response to next level

Thanks in advance.
Sennayagi,

Only authority can be delegated. Responsibility remains with the top manager even though he or she may hold the delegate accountable for the performance of the top manager's organizational management system.

As the MR, she must have her authority defined as delegated from the top manager. She can then take responsibility for the role. In turn, she cannot escape accountability until she has delegated her authority to the deputy if, indeed, she has the authority to do that.

Before delegating authority, the manager as delegee will make sure the delegate is competent. And the delegate cannot accept responsibility unless she or he is up to speed on the current situation, including any commitments and promises made.

A manager who communicates badly and dodges accountability is not yet competent. Her boss needs to work with her to develop her ability to communicate and remain accountable.

Often, though, these types of problem are the nature of the person; she may not be able to change. In which case she'll have to go or be reassigned for a role that matches her natural attributes, gifts, talents or abilities.

Good luck,

John
 
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