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Hi Marc and Dawn
Thank you for your reply. What the team members really want to know is , how exactly and what is expected to be seen in the tracking of delivery. Do we track delivery through percentages including lead times? Do we track including PPM scores. I personally have a strong background in SPC, but very little in what is required in monitoring Delivery performance. Is there a simple ABC way for me to convey this to the individuals responsible for this particular benchmark? Also, is this the correct forum Marc, to address these types of questions?
Thank you in advance for the thought you will be putting into answering my question. signed; A green QS9000 Coordinator
Thank you for your reply. What the team members really want to know is , how exactly and what is expected to be seen in the tracking of delivery. Do we track delivery through percentages including lead times? Do we track including PPM scores. I personally have a strong background in SPC, but very little in what is required in monitoring Delivery performance. Is there a simple ABC way for me to convey this to the individuals responsible for this particular benchmark? Also, is this the correct forum Marc, to address these types of questions?
Thank you in advance for the thought you will be putting into answering my question. signed; A green QS9000 Coordinator