Deming’s eighth point

Mike S.

Happy to be Alive
Trusted Information Resource
#21
A whole other way to look at it (still agreeing with you all)...

The one who consistently stops the bucks and handles the issues........becomes the top dog (or nearby). That approach seemed to work well for me.
That approach can get you a long way up the ladder with respect to many things, but if you can change the culture of a company by yourself without the leadership leading you are indeed a very very rare bird.
 
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Ninja

Looking for Reality
Staff member
Super Moderator
#22
Likely a rare situation...but in my experience people want a better culture most of the time, and if they can have it when dealing with you they come to you more often than to others, and then you're central, and then mgmt notices, and then you get assigned the job you're already doing (promoted), and people start coming to you more often and feel safer doing so...
Totally the long way, took me near 14yrs, but I ended up running the site together with the other person who "got it".

Then a big corporation bought us and we all fled...
 

Steve Prevette

Deming Disciple
Staff member
Super Moderator
#23
That approach can get you a long way up the ladder with respect to many things, but if you can change the culture of a company by yourself without the leadership leading you are indeed a very very rare bird.
Leading change from within is tough. Sometimes you can fly under the radar and get some things accomplished that a more visible manager can not. I've been a "go-to" guy for a long time now, but I still find "only desperate people come to me for help". I can't complain - and retirement is beckoning - but still have hope. I've been educating college students on stats and systems and Deming, and that has been quite rewarding. I don't know what their influence will be, but hopefully I will find out.
 

Mike S.

Happy to be Alive
Trusted Information Resource
#24
Likely a rare situation...but in my experience people want a better culture most of the time, and if they can have it when dealing with you they come to you more often than to others, and then you're central, and then mgmt notices, and then you get assigned the job you're already doing (promoted), and people start coming to you more often and feel safer doing so...
Totally the long way, took me near 14yrs, but I ended up running the site together with the other person who "got it".

Then a big corporation bought us and we all fled...
Sounds familiar. I did much the same at one company and over 9 years I managed to make a huge culture change in the Quality Department and made some headway with a few others in influencing change more broadly throughout the company, but in year 8 the mothership decended upon us and in a matter of months destroyed most of our progress. As a result many of us fled, too. It's a shame -- I enjoyed that work and those people (pre-takeover) a great deal; afterward I hated to go there.
 

Ninja

Looking for Reality
Staff member
Super Moderator
#25
Can't imagine how hard it would be to do it from "The quality department"...must be harder than from engineering and production.
I was engineering and production... no "quality stigma" to overcome.
 
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