Design and Development Procedure with Design Exclusion

[SpaceCase]

So as I've posted about before we have taken an exclusion in our QAM because we only build to customer drawing and specifications.
So since we've downloaded the complete AS9100 kit, there is a Design and Development procedure in there...what on earth do I do with it??
Thanks in advance!

 

[John Broomfield]

SpaceCase,

Perhaps you could usefully adapt it to design the services you plan to provide or actually provide your customers.

I'm sure you'll make it clear in your scope statement for your organizational management system that you provide manufacturing services to result in aircraft parts (or whatever) that conform to customer drawings and specifications.

This scope statement is normally stated early in your manual.

I do hope this kit is not causing you to ignore your organization's existing process-based management system.

John

 

[SpaceCase]

http://elsmar.com/Forums/showthread.php?t=65671
Here is the thread where I talked about exclusions.

Scope:
The scope of the Quality Management System includes the precision cleaning, testing, inspection and fabrication of hardware related to Aerospace and Commercial Industrial applications.

The quality manual outlines the policies, procedures and requirements of the Quality Management System. The system is structured to comply with the conditions set forth in the International Standard SAE AS 9100 Rev C.

We have always been AS9100 compliant, we are trying to get certified now, so we are weeding out some antiquated processes and forms and reviewing our process as a whole to see if there are any areas we can make better or simplify.

 

[John Broomfield]

SpaceCase,

Thanks for describing your products.

I now see that your products "include" four services. Who designs these services?

The product of your fabricating service may conform to your customer's specifications and drawings but I doubt any customer designs your services.

Also, your scope statement says "includes". Does this suggest other services are governed by your management system?

John

 

[SpaceCase]

The services vary depending upon the government, military or company specification (i.e. KSC-C-123 J, STP 0565, etc.)

 

[John Broomfield]

The services vary depending upon the government, military or company specification (i.e. KSC-C-123 J, STP 0565, etc.)

SpaceCase,

Thanks.

Does your company advise customers on the standard to use?

John

 

[Helmut Jilling]

If you design...then keep the procedure. If you don't then obsolete it.

 

[SpaceCase]

No, they are advised by their End User (Boeing, Lockheed, NASA, Space-X, United Launch Alliance, etc.), the spec is usually detailed out on drawings or drawing notes OR they are specs the customer has developed themselves.
For certain customers, we clean and test only their Valves so we clean the valves to a particulate cleanliness that is the same level (or better) as their system.

 

[John Broomfield]

No, they are advised by their End User (Boeing, Lockheed, NASA, Space-X, United Launch Alliance, etc.), the spec is usually detailed out on drawings or drawing notes OR they are specs the customer has developed themselves.
For certain customers, we clean and test only their Valves so we clean the valves to a particulate cleanliness that is the same level (or better) as their system.

SpaceCase,

Got it! Thanks.

Archive the documented design procedure until such a time as when your organization needs a reliable process to advise its customers on a method of cleaning, inspecting etc that will fulfill their needs, redesign its services or design new services to bring your innovations successfully to market.

As we know, innovation (and knowledge management) are newly specified requirements in the upcoming version of ISO 9001. Your service design process may be valued in the near future.

John