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Design & Development of Professional Services - Consultants to manufacturing industry

Wes Bucey

Prophet of Profit
#11
Re: Design & Development of Professional Services - Consultants to manufacturing indu

FWIW:
I think an apt analogy to your "service" provided to a client is like a heating, air conditioning, and ventilation contractor providing new HVAC to a work site:

  1. Client dictates what he expects from finished product (after consultation on possibilities with contractor)
  2. Contractor presents "plan of attack" specifying material, manpower, costs, time tables, based on his experience with similar installations.
  3. During actual installation, minor changes may be agreed as opportunities or problems arise (mutually agreed between client and contractor)
The primary design of the "system" is the contractor's, based on the customer requirements and the site conditions.

Any changes in the initial design are "revisions" which go through a formal approval process before implementation.

Revisions may be occasioned by

  1. customer whim
  2. site contingency
  3. availability of materials
  4. manpower availability (death, illness, strike, etc.)
  5. force majeure
BUT, the contract typically provides clauses for dealing with all of those in a prescribed manner, NOT running around like Chicken Little.

Verification is like most contracts - there are pre-set "achievement plateaus" which must be reached and agreed to require staged payments to the contractor. After all, the work is by CONTRACT, not speculative on the part of the contractor who hopes to sell it once the job is complete.

:topic:When I contracted for gutting and rebuilding our machining facility, I dealt with a number of sub contractors, acting as the general contractor myself. For example, except for location on the floor plan, I had very little input to the machinery riggers who installed the equipment. They told me what kind of power I needed to have and where, plus the floor load requirement based on which machine I selected. The only snag I recall in the process was having to get a neighbor to move a truck so the riggers could have clear access. I paid the riggers 50% in advance and the balance after 60 days to assure there were no glitches in the installations (the verification.)
 
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C

Cornwap

#12
Re: Design & Development of Professional Services - Consultants to manufacturing indu

Hi Bernie,

I agree with the previous posts. I have always treated 7.3 as only applicable to clients who are responsible for Product Design & Development. It introduces a level of control that is important for ensuring that a finished product meets the customer requirements. In your case it sounds like this would just add cost and complexity for no real benefit. As Harry as suggested, I would discuss with your CB if they are happy for you to exclude all of 7.3.

Best regards
Phil
 
B

Bernie - 2011

#13
Re: Design & Development of Professional Services - Consultants to manufacturing indu

Thank you all for your help!
 
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