J
Jimmy
Hello,
This is my first post to this forum. I have read many of the existing threads, and therefore I know I am guaranteed some useful insight from the participants.
My question is regarding exclusions: specifically 7.3 Design.
I work for a service company that processes only customer supplied product.
I am quite comfortable with exluding design for product in terms of physical product.
I am not sure about designing "product" as it pertains to "service"
It seems to me that planning and identifying processes, measureable objectives and criteria for "product" will cover it.
I would appreciate any feedback.
thanks in advance,
This is my first post to this forum. I have read many of the existing threads, and therefore I know I am guaranteed some useful insight from the participants.
My question is regarding exclusions: specifically 7.3 Design.
I work for a service company that processes only customer supplied product.
I am quite comfortable with exluding design for product in terms of physical product.
I am not sure about designing "product" as it pertains to "service"
It seems to me that planning and identifying processes, measureable objectives and criteria for "product" will cover it.
I would appreciate any feedback.
thanks in advance,