….Is the maintenance contractor company considered an external provider subject to clause 8.4?
He was VERY CLEAR in his question. I think it is incumbent on people engaging on the thread to understand the question and provide feedback accordingly.
The way I understand the standard, it's up to the organization and it's context if you want to consider an external provider subject to clause 8.4.
To Sidney, I hope I am VERY CLEAR in my new response!