2
always room for improvement
Andy
after reading your last post, it sounds like your internal audit system could use improvement...
during my comparatively short quality career I have worked at one company which did exactly what you described: internal auditors who really didn't understand the importance of thier task, picked at random and ineffectively reviewing the procedures, process and people. The currently company I work at has three fulltime internal auditors (one for each shift, but are moved around as needed). These people are trained and come prepared when auditing.
The results are incredible.
As for a tool to improve your audit system... PDA, DMAIC, all would work. I am partial to DMAIC as I am too a SSBB
good luck
Andy
after reading your last post, it sounds like your internal audit system could use improvement...
during my comparatively short quality career I have worked at one company which did exactly what you described: internal auditors who really didn't understand the importance of thier task, picked at random and ineffectively reviewing the procedures, process and people. The currently company I work at has three fulltime internal auditors (one for each shift, but are moved around as needed). These people are trained and come prepared when auditing.
The results are incredible.
As for a tool to improve your audit system... PDA, DMAIC, all would work. I am partial to DMAIC as I am too a SSBB
good luck
...hey that is how it has always been here....