C
Marc, I don't know how you feel about links to commercial publications. No hard feelings if you delete this post.
Excellent article on the topic of OFIs to be found here:
http://qualitydigest.com/IQedit/QDa...&-session=ACCESS:44DF490E18f3f1D6EBHTHIP5D8F7
Excellent article on the topic of OFIs to be found here:
http://qualitydigest.com/IQedit/QDa...&-session=ACCESS:44DF490E18f3f1D6EBHTHIP5D8F7
, I came up with the idea to take a quarters worth of OFI's and analyze them via a four grid matrix (easy +big benefit, hard + big benefit, easy + small benefit, hard + small benefit), with the goal of referring one or two over to the CA/PA process for implementation. Didn't get a chance to actually work the concept but...it coulda worked.