M
We are a fairly new quality system - recently certified to ISO 9001. We have documented procedures for the mandatory processes - Document Control, Internal Audits, etc, but that's about it. At our certification audit, the auditor was fine with this as we have a list of processes that we want to document, and we told him how we were prioritising these.
The issue is that it will take a while to standardise these processes (3 different locations doing things differently), and in the meantime, I need to coordinate Internal Audits on these processes. I am happy for the locations to do the audit based on how they do the job there, however the current procedures are not documented, just informal instructions that they've been following for years. I am not happy to waste time now documenting all of these informal processes for the 3 locations, when we know that they're only going to be standardised, and probably changed, in the future (I should be spending my time doing that instead).
Does this count as an audit, if we are not auditing against a document? If not, how are we supposed to satisfy the requirements to do Internal Audits, if it's going to take us forever to document the processes? I am really confused.
Please no 9001 purist answers, I am looking for a real solution as to how I can get this work in my company.
Thanks,
~M
The issue is that it will take a while to standardise these processes (3 different locations doing things differently), and in the meantime, I need to coordinate Internal Audits on these processes. I am happy for the locations to do the audit based on how they do the job there, however the current procedures are not documented, just informal instructions that they've been following for years. I am not happy to waste time now documenting all of these informal processes for the 3 locations, when we know that they're only going to be standardised, and probably changed, in the future (I should be spending my time doing that instead).
Does this count as an audit, if we are not auditing against a document? If not, how are we supposed to satisfy the requirements to do Internal Audits, if it's going to take us forever to document the processes? I am really confused.
Please no 9001 purist answers, I am looking for a real solution as to how I can get this work in my company.
Thanks,
~M