qualprod
Trusted Information Resource
Hi everybody
I´d like to hear your opinion in this issue
If in an internal audit, serveral Nc´s were written down, some of them were minor in impact, other
with big impact.
in the first case, one example, the auditee didnt follow the steps described into the procedure,
passed some info to the wrong responsible, other, in the job description was an activity which was
not his responsibility.
In other NC with more impact, the auditee didnt perform the supplier evaluation (big importance)
Now doing a follow up of this audit report and considering
the next clause.
10.2.2 The organization shall retain documented information as evidence of:
a) the nature of the nonconformities and any subsequent actions taken;
b) the results of any corrective action.
Do I have to document all the nc´s mentioned in the report (minor and major)
considering that some will be fixed with a simple correction, while others will need
a root cause analysis?
For nonconformities, I have a format, on it I include the description of the nc and
define if is a simple correction , if it is, just apply correction, I ensure correction is done and thats all,
report is closed down.
While if the nc deserves a full analysis, I use ishikawa, define action plans, after the action plans,
evaluate effectiveness of the CA, if it was effective, is closed down.
So requestioning,
all minor fixes from the audit report need to be documented?
Thanks for your help
I´d like to hear your opinion in this issue
If in an internal audit, serveral Nc´s were written down, some of them were minor in impact, other
with big impact.
in the first case, one example, the auditee didnt follow the steps described into the procedure,
passed some info to the wrong responsible, other, in the job description was an activity which was
not his responsibility.
In other NC with more impact, the auditee didnt perform the supplier evaluation (big importance)
Now doing a follow up of this audit report and considering
the next clause.
10.2.2 The organization shall retain documented information as evidence of:
a) the nature of the nonconformities and any subsequent actions taken;
b) the results of any corrective action.
Do I have to document all the nc´s mentioned in the report (minor and major)
considering that some will be fixed with a simple correction, while others will need
a root cause analysis?
For nonconformities, I have a format, on it I include the description of the nc and
define if is a simple correction , if it is, just apply correction, I ensure correction is done and thats all,
report is closed down.
While if the nc deserves a full analysis, I use ishikawa, define action plans, after the action plans,
evaluate effectiveness of the CA, if it was effective, is closed down.
So requestioning,
all minor fixes from the audit report need to be documented?
Thanks for your help