Do You Consider Your Quality Policy Valuable to your Organization? (Poll)

How valuable and well communicated is your organization's Quality Policy?

  • It's not valuable at all; we only have it to satisfy the ISO requirement and we haven't really commu

    Votes: 3 13.0%
  • It's not valuable at all, but we have made an honest attempt at communicating to the rest of the org

    Votes: 11 47.8%
  • It's somewhat valuable. (Please explain.)

    Votes: 5 21.7%
  • It's highly valuable; the organization rallies around it and leverages it. (Please explain.)

    Votes: 3 13.0%
  • Other (Please explain.)

    Votes: 1 4.3%

  • Total voters
    23

Marc

Hunkered Down for the Duration with a Mask on...
Staff member
Admin
#41
I'm not surprised by the poll results. Are any of you surprised??
 
Elsmar Forum Sponsor
#42
Marc said:
Are any of you surprised??
Nah... The poll confirmed what most of us see on a daily basis.
The comments however, are good. :applause: What really interests me is why most of us (myself included) consider the policy to be of little value, because I still feel that a policy has the potential to be useful. We just have to accept that it won't work as a stand-alone document. It must be part of the system, not just "something on the wall".

/Claes
 
S

sal881vw

#43
Hello all,
I am relatively new to the forum and I have great respect for the admistration and the members alike, the Cove is an outstanding promotor for Quality......it has certainlly helped and shall continue to help many worldwide. However having said that I am surprised that the majority have so far voted that the quality policy is of minor value....sort of write it and put it on the wall.
I am of a completly different opion. The quality policy is a living document...a decleration (in most cases signed by top management) to conformity with the quality manual as well as all of the QMSs. It is a pledge by the whole company towards its customers, environment, safety, etc........it is the practical instrument which turns management thought into collective action.
I therefore am of the opinion, that a policy is only as valuable as to how effective and efficient it is implemented by everyone in the organisation.
 
R

ralphsulser

#44
I voted somewhat valuable because a lot of our people have never worked in an automotive factory, and I try to relate how the quality of our parts affects their, and our jobs. How the work they do has an impact on the customer and the consumer buying vehicles. I give each of them a small card with our Quality Policy on it and a synopsis of the main essence of what it means.
They can all relate to their car or truck breaking down and the detrimental effects upon them personally.
 
Q

qualitygoddess - 2010

#45
Policy is Valuable

Our policy is valuable to our company because it identifies our company-wide metrics. We say that quality, delivery and service are key to our success, and then we have objectives set each year that we work toward.

Our policy is written to meet the KISS principle. It works. :biglaugh:
 
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