Hello all,
I am relatively new to the forum and I have great respect for the admistration and the members alike, the Cove is an outstanding promotor for Quality......it has certainlly helped and shall continue to help many worldwide. However having said that I am surprised that the majority have so far voted that the quality policy is of minor value....sort of write it and put it on the wall.
I am of a completly different opion. The quality policy is a living document...a decleration (in most cases signed by top management) to conformity with the quality manual as well as all of the QMSs. It is a pledge by the whole company towards its customers, environment, safety, etc........it is the practical instrument which turns management thought into collective action.
I therefore am of the opinion, that a policy is only as valuable as to how effective and efficient it is implemented by everyone in the organisation.