Do you write positive comments in audit reports

Should audit reports contain praise/positive comments? (not just neutral/negative)

  • Never. Praise and positive comments don't belong in an audit report.

    Votes: 0 0.0%

  • Total voters
    50
I

Ivan13

#51
I do this too.
Giving the truely positive comment can let us know what is the stronger area they are, which can help us know it better and focus their advantage to help other area.,,
 
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B

Bob the QE

#52
I will do this when the positive adds to the scope of the audit or clarifies an objective. I stay away from general comments such as "Very Clean" (except in clean room applications), good housekeeping or "very knowledgeable" (unless I can tie that to the requirement being audited). I believe that people can sense when you’re being polite.
:2cents:
 
J

JaneB

#54
I'm encouraged to see that according to this poll, the vast majority of auditors look for things that they can comment favourably upon (always or when impressed), not just for failures and nonconformities. :applause:
 

Helmut Jilling

Auditor / Consultant
#55
I'm encouraged to see that according to this poll, the vast majority of auditors look for things that they can comment favourably upon (always or when impressed), not just for failures and nonconformities. :applause:
Because of how the poll was phrased, I voted in the middle - "at times - only when favorable impressed."

I am ALWAYS looking, and will make positive comments verbally, but in the report I will only document things that are noteworthy. I won't stretch to give hollow praise.
 
J

JaneB

#57
Because of how the poll was phrased, I voted in the middle - "at times - only when favorable impressed."

I am ALWAYS looking, and will make positive comments verbally, but in the report I will only document things that are noteworthy. I won't stretch to give hollow praise.
Well said, Helmut. Yes, I could have phrased it more clearly, perhaps better to have said 'do you look for things done well & comment on those?' Sigh. One of those things you look back at & think, hmm, could have done that better.

Hollow praise? Nope. Waste of time & I don't do it either.
 
P

Piero

#58
I voted for ALWAYS thinking about a first party audit.
While auditing we collect evidences of compliance or not-compliance with audit criteria.
This means that we list all the good and bad evidences in our internal audit reports. Moreover we spend some words about awareness of interviewed personnel. We do not praise but we do positive comments.

I should vote NEVER thinking about a second party audit. These audit reports are usually addressed to our internal depts. Dedicated reports are sent to the vendors highlighting only the required corrective actions (if any).
 
J

JaneB

#60
Interesting point. I hadn't really distinguished between audits done by different parties, & I'm not sure that I would. The question was really to anyone doing an audit, 1st, 2nd or 3rd.

I know that I & clients appreciate an audit report (eg, from a 3rd party audit) if it's apparently fair and balanced (ie, gives credit where it's due, as well as observing nonconformity/weakness), rather than if it solely focusses on what's wrong. Tthe thinking may go something like 'hmm, the auditor's seen that we do this or this well, or have improved that, so over there when they say we need to improve, we should take notice of that & consider what they say carefully".

I'm not of course suggesting anyone ignores audit reports that are solely negative, but even-handed reporting (assuming always it is justified) is usually better received.
 
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