Dock Audits - Isn't waiting to do an audit when the product is "supposed" to ship a little late?

#1
I just started at a new company. They utilized dock audits. The part numbers were chosen from the last quarters customer complaints. Isnt waiting to do an audit when the product is "supposed" to ship a little late?
 
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Jim Wynne

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#3
I just started at a new company. They utilized dock audits. The part numbers were chosen from the last quarters customer complaints. Isnt waiting to do an audit when the product is "supposed" to ship a little late?
You can't do a dock audit on anything but material that's (allegedly) ready to ship. That's the idea. The assumption is that all of the upstream controls have been invoked.
 

Sidney Vianna

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#4
I just started at a new company. They utilized dock audits. The part numbers were chosen from the last quarters customer complaints. Isnt waiting to do an audit when the product is "supposed" to ship a little late?
The dock audits for products which had customer complaints in the previous quarter should be ONE COMPONENT of possible corrective actions the company put in place to prevent similar problems from reaching customers. Obviously, it should not be the only measure of corrective actions, which, typically need to be addressed many steps upstream in the product realization cycle.
 

maggylu168

Starting to get Involved
#10
I am a little bit confused about the below terms and difference. Can someone help me streamline the definition with checklists?
shipping audit, dock audit, product audit, out of box audit
 
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