Document Change Request Flowchart - Please critique

C

Chance

#31
If you refer the ISO 9001 standard

version 1987

version 1994

version 2000

and

version 2008

if we refer the versions a lot of flexibility / userfriendly (only 6 mandatory document need to be estabilished) to the organization and the standard organization is moving towards lot of changes.

Input-Process-Output = so the process owner is key for success!
Thanks for your help.

I will try to propose this to my boss and see what happens. I will provide jsutifications on removing top management from the approval process:
- That the process owner is the key to success.
 
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J

JaneB

#32
Once again, thanks Jane for your help.

I would like to propose these ideas to my boss. But one concern I have is how to explain to the top management about excluding him/her in the approval process.

My justification would be:
1. The process is delegated to the process owner so then he/she is responsible monitoring the processes. Therefore giving him/her the approval role is sufficient, reliant enough.
2. That this would give the top management extra time to focus on something else and not worrying about the procedures that's been delegated to somebody.
3. Managers are accountable for what they approve.

Any other justification to add? Your help is highly appreciated.
That's pretty much the tack I would take, but I might rearrange them like so:
  1. Top management time = highly important, so the aim is to remove a task he doesn't need to do (I would NOT talk about 'excluding') & of course streamlines the process
  2. Process owner is delegated the authority, so has the accountability and responsiblity for monitoring and overseeing related documents .
  3. Review function = top manager can keep an eye on what's going on & intervene only if he thinks its needed
Also - you might put trhe idea forth as doing it on a trial basis only (eg, 3-4 months), then confirm if works well.
 
C

Chance

#33
That's pretty much the tack I would take, but I might rearrange them like so:
  1. Top management time = highly important, so the aim is to remove a task he doesn't need to do (I would NOT talk about 'excluding') & of course streamlines the process
  2. Process owner is delegated the authority, so has the accountability and responsiblity for monitoring and overseeing related documents .
  3. Review function = top manager can keep an eye on what's going on & intervene only if he thinks its needed
Also - you might put trhe idea forth as doing it on a trial basis only (eg, 3-4 months), then confirm if works well.
Thanks a lot Jane.
 
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