Document Control: File, Document and Verify Customer Specific Requirements

T

tattva

#21
Specific Requirements

Hi! Everybody:

I was looking to this thread and I´m looking for Renault and VW specifics also. Does anybody know where can I find this?

Thanks in advance.
 
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V

Valeri

#22
Please see page 1 of this thread for the attachment AIAG Customer Specific Requirements.doc. Both VW and Renault are listed.
 
T

tattva

#23
TS-2

Hi everybody!

I just want to thank you all for your help and communicate that
it´s fo real now June 11th & 12 th, I have pre-asessment audit.

Wish me luck! , ´cause I´m going to need it.:biglaugh:

:bigwave:
 
L

lday38

#25
customer specific requirments for tier 2

We are tier 2 customer, we supply to automotive but not OEM. How does customer specified requirements fit in? We do have some supplier manuals for our customers, and we do use the QS-9000 manuals form AIAG. This in regard to ISO/TS 16949 registeration

Do we need to submit our customer requirements based on the supplier requirements manuals they submitted to us?
Would we be audited on those defined requirements?
 
B

Bill Ryan - 2007

#26
lday38 said:
Do we need to submit our customer requirements based on the supplier requirements manuals they submitted to us?
Would we be audited on those defined requirements?
We are primarily a Tier 2 also. My answer to your first question is YES. Your customer's requirements take precedence over anything else - including the TS standard. My experience is that the Supplier Quality Manuals from our customers are, typically, "in addition to" the requirements spelled out in TS and the AIAG manuals (if there is/are any difference(s)).

Second question: We have been auditted against each, specific, customer manual. The auditor is basically looking to see that we have the most recent manual (thank goodness most of them are now on the net so following the current mandates/procedures of our customers is a relatively simple matter).


Bill
 
#27
"We are tier 2 customer, we supply to automotive but not OEM. How does customer specified requirements fit in?"

Customer specific requirements are only those required by your customer, in this case the Tier I.

"This in regard to ISO/TS 16949 registeration"
You are required to demonstrate compliance to all clauses of TS2, including customer specific requirements "flowed down" by your customer.

"Do we need to submit our customer requirements based on the supplier requirements manuals they submitted to us?"
Check with your customer.

"Would we be audited on those defined requirements?"
You will be audited for compliance to customer specific requirements
 
L

lday38

#28
reply

Bill Ryan said:
We are primarily a Tier 2 also. My answer to your first question is YES. Your customer's requirements take precedence over anything else - including the TS standard. My experience is that the Supplier Quality Manuals from our customers are, typically, "in addition to" the requirements spelled out in TS and the AIAG manuals (if there is/are any difference(s)).

Second question: We have been auditted against each, specific, customer manual. The auditor is basically looking to see that we have the most recent manual (thank goodness most of them are now on the net so following the current mandates/procedures of our customers is a relatively simple matter).


Bill
thank you for you reply. How did you document these customer requirements in a seperate procudre or initerweave into other procedures and instructions.
 
B

Bill Ryan - 2007

#29
lday38 said:
thank you for you reply. How did you document these customer requirements in a seperate procudre or initerweave into other procedures and instructions.
To be quite honest, I'm not sure :confused: :rolleyes:
My best guess is that it's "interwoven" but I'm going to have to check into it. I guess I'm under the assumption that we have it documented somewhere, somehow - or we would have received a minor.
 
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