Document Control: File, Document and Verify Customer Specific Requirements

Satellite

Involved In Discussions
#31
New listing?

Is there new/revised listing out of customer sites? I'm just wondering since I hate to duplicate what is already out there.
 
Elsmar Forum Sponsor
#32
lday38 said:
thank you for you reply. How did you document these customer requirements in a seperate procudre or initerweave into other procedures and instructions.
Iday, What I have done (still doing) was to prepare a spreadsheet listing all of the customer specific requirements for all of our customers. Then under each customer's name I indicate where the requirement is addressed, i.e., procedure, work instruction, approval letter, etc.
It was a very labor intensive (keyboard labor :biglaugh: ) but I think it was worth it. Now i just have to keep up with the changes.
 

Satellite

Involved In Discussions
#33
It was a very labor intensive (keyboard labor ) but I think it was worth it. Now i just have to keep up with the changes.

Just curious, how many customers are you tracking in your spread sheet? I'm dreading doing a similar project because of the volume of customers we serve. The tally is 99 :eek: without a complete listing from sales.
 
S

SteelWoman

#34
May be simply my NEWEST dumb question, but.... if I don't supply automotive directly (I don't) and the TS standard says it's "scope" is automotive suppliers, am I responsible for the "customer specific requirements" for our customers who in turn DO supply automotive, for ALL my customers 'cause we choose to go for TS, or none o' the above?

It's the end of the day... I've been in TS **** all day... I'm a week away from vacation.... forgive the potentially dumb question.
 

howste

Thaumaturge
Super Moderator
#35
Here's my take: You have to meet the requirements of your direct customers. You would only have to meet the CSRs of customers up the line if your direct customer(s) pass the requirement down.
 
#36
SteelWoman said:
May be simply my NEWEST dumb question, but.... if I don't supply automotive directly (I don't) and the TS standard says it's "scope" is automotive suppliers, am I responsible for the "customer specific requirements" for our customers who in turn DO supply automotive, for ALL my customers 'cause we choose to go for TS, or none o' the above?

It's the end of the day... I've been in TS **** all day... I'm a week away from vacation.... forgive the potentially dumb question.
Not a dumb question in my mind. If you do not supply automotive directly (what does that mean anyway?), and TS does not apply, then who cares about the TS requirements. You can only be responsible for your customers. So, if you supply company x, who supplies company 1, who in turn supplys Ford. You are responsible for the requirements placed on you by customer x, not Ford. For one you probably will not have access to all of their requirements.
 
S

SteelWoman

#37
So just assert somewhere that if we WERE notified of any such requirements we'd certainly fulfill them? Will that bird fly?

8 days til vacation.... 8 days til vacation... 8 days til vacation.....
 

howste

Thaumaturge
Super Moderator
#38
Chances are, you already have CSRs from your current customers. Do you have anything like supplier quality manuals or similar documents referenced in purchase orders? Those are CSRs.
 
B

Bill Ryan - 2007

#39
I remember reading an article that TS now considers motorcycles "automotive" (much too early to remember or find the document :rolleyes: ). We supply Harley Davidson and their site is http://www.h-dsn.com - "Public menu" - "General Business Information" - "Doing Business with Harley".

They're heading towards electronic filing (PPAPs) but aren't quite up and running yet.

Bill
 
Thread starter Similar threads Forum Replies Date
A Document Control File - Identifying all documents which need to be controlled Document Control Systems, Procedures, Forms and Templates 11
J Document Control Metrics Document Control Systems, Procedures, Forms and Templates 3
I Document Control Software Document Control Systems, Procedures, Forms and Templates 2
T Controlling Expandable Forms in Paper-Based Document Control System Document Control Systems, Procedures, Forms and Templates 10
shimonv Document Control Procedure Header Content Document Control Systems, Procedures, Forms and Templates 3
L How to add exemption or statement to control of document procedure? ISO 13485:2016 - Medical Device Quality Management Systems 5
I Document Control on Log Files ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
Q Tracking Procedure Revisions (Document Control) Document Control Systems, Procedures, Forms and Templates 9
C Document Control Stamps - Does anyone still stamp their documents? Document Control Systems, Procedures, Forms and Templates 24
I Control of Documentation Distribution - Document Control ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
T Control of downloaded document copies by employees Document Control Systems, Procedures, Forms and Templates 3
T Document control ISO 13485:2016 ISO 13485:2016 - Medical Device Quality Management Systems 5
O Vendor vs Engineering Document Control ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
A ISO9001:2015 Document control and training aids ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
GreatNate Document Control info - What is required on a controlled form/document for ISO 9001: 2015? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
J Document Control Software Needed ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
M Document Control - Revision Number in Document Names Document Control Systems, Procedures, Forms and Templates 4
I First Time Implementing Document Control for ISO-9001 - how far back do you go? Document Control Systems, Procedures, Forms and Templates 15
I Document Control Workflow Document Control Systems, Procedures, Forms and Templates 2
D ISO 9001:2015 8.5.6 and 7.5.3 Document Control Questions Document Control Systems, Procedures, Forms and Templates 51
R Changing Document Control software. Must I transfer EVERYTHING? Document Control Systems, Procedures, Forms and Templates 3
B Referencing to Supplier Outputs within our Document Control System 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 1
Sidney Vianna IAF Mandatory Document #23 - Control of CB Franchisees and Agents Registrars and Notified Bodies 3
C Document Control - old revision vs new revision Document Control Systems, Procedures, Forms and Templates 22
D Software for advancing with Document Control Quality Assurance and Compliance Software Tools and Solutions 4
L IATF 16949 Cl. 7.1 - Lotus Notes for Document Control IATF 16949 - Automotive Quality Systems Standard 0
A Removing purchase order form from document control - should it be done? Document Control Systems, Procedures, Forms and Templates 9
I Video under Document Control SOP ISO 13485:2016 - Medical Device Quality Management Systems 2
S Change Control Form vs. Document Change Notification ISO 13485:2016 - Medical Device Quality Management Systems 3
S Document control for tooling drawings (Document control clause 7.5.3) IATF 16949 - Automotive Quality Systems Standard 5
J Document Control Newbie - Control of Nonconforming / Returns Log AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
P Document Control - Do hard copies of documents need to be signed? Document Control Systems, Procedures, Forms and Templates 3
R External Standards List (Document Control) Document Control Systems, Procedures, Forms and Templates 3
M Retiring documents in Document Control Procedures ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
R Managing Level 3 Production Documents - Document Control System Help Document Control Systems, Procedures, Forms and Templates 6
M Cross Function Process Map for Document Control Process Maps, Process Mapping and Turtle Diagrams 3
0 How to deal with resistance to GDP Document Control Discipline Document Control Systems, Procedures, Forms and Templates 7
dubrizo Restructuring Document Control Numbering System Document Control Systems, Procedures, Forms and Templates 3
G Migrating to an ISO 13485:2016 Compliant Document Control System ISO 13485:2016 - Medical Device Quality Management Systems 6
E Document Control MS Access Database Document Control Systems, Procedures, Forms and Templates 42
S Looking for Document Control Templates Document Control Systems, Procedures, Forms and Templates 1
S Document Control Guidelines in Engineering Projects - Excel sheets with VBA coding Document Control Systems, Procedures, Forms and Templates 3
E Challenges in document control, revisional control, and change control Document Control Systems, Procedures, Forms and Templates 8
tony s Performance Indicators for Document Control ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 22
M Document Control Management - External documents flowed down from customers Document Control Systems, Procedures, Forms and Templates 2
T Document Control of FMEAs and Control Plans FMEA and Control Plans 5
T Is there a difference between form control and document control ? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
x-files Proper Document Control Requests Document Control Systems, Procedures, Forms and Templates 1
D Nonconformance on document control - Unapproved document on production server Document Control Systems, Procedures, Forms and Templates 4
M Where does Document Revision Control Start? Rev 0 or Rev 1 Document Control Systems, Procedures, Forms and Templates 19

Similar threads

Top Bottom