Definition Document Levels - Definition of what Level 1, 2, 3 documents are

[MarkJoel]

I keep seeing posts referring to level 1, 2, 3 documents, but would someone please define these levels.

Thanks for your patience!

 

[rrofkar - 2009]

Hrothghar

QS-9000 Quality System Requirements page 6 has an illustration of a pyramid that defines the Levels 1 through 4. Level 1 is basically the Quality Manual; Level 2 consists of the Procedures suporting the Quality Manual requirements; Level 3 are the Job Instructions that describe how the procedures are to be accomplished; Level 4 are all other documents that record the actions that have taken

 

[MarkJoel]

I appreciate it!

 

[dokes]

I like to think of the differences in the scope of each level of document. The Level 1 manual covers the entire organization, each Level 2 procedure tends to be owned by one department (although others are involved in the process defined by the procedure), and Level 3 work instructions tend to be very narrow ... such as maintenance instructions for a particular type of machine, calibration instructions for a particular type of gage, job description for a particular role, specification for a particular part number, etc. So while the scope narrows as you go deeper in levels, the number of documents grows. I once worked with an organization where we estimated they had between 50,000 and 70,000 level 3 documents (they were a low volume, high variety producer of a product that had many different components -- think of the number of drawings, routings, etc.).

 

[CarolX]

I like to think of the differences in the scope of each level of document. The Level 1 manual covers the entire organization, each Level 2 procedure tends to be owned by one department (although others are involved in the process defined by the procedure), and Level 3 work instructions tend to be very narrow ... such as maintenance instructions for a particular type of machine, calibration instructions for a particular type of gage, job description for a particular role, specification for a particular part number, etc. So while the scope narrows as you go deeper in levels, the number of documents grows. I once worked with an organization where we estimated they had between 50,000 and 70,000 level 3 documents (they were a low volume, high variety producer of a product that had many different components -- think of the number of drawings, routings, etc.).

Excellent definition/description of the levels. Right on the mark!