Document & Record Control Procedures

[Jtavo]

Great stuff, but do you not see any value in document control as he is trying to define it?

Hi Candi, I think a while ago I would have said yes, but I'd offer that a management system should be able to control all of that now and has likely been able to do it for some time. Perhaps it is a case of the wrong thing right? (Justaqualityguy - I mean that in an enlightened way, something that is becoming increasingly apparent to me, in my workplace - look up Deming, The New Economics) It's like getting people to electronically sign an instruction as a PDF - daftness.. The authority ought to be contained within the governance of the system. Indeed, having individuals become "responsible" for a set of documents in-builds resistance to change and defense mechanisms - a right old carry on down the line. Make the Processes responsible where teams collaborate to improve. Continuous Improvement is a mirage without processes. I'd say tear it down and ask more questions, such as, are there other ways I can achieve the same thing..

 

[JustAQualityGuy]

One suggestion that I would offer (based on past history and numerous audit findings/observations/nonconformances/etc). When you write your control procedure, ALSO include the retention time, method of disposal, and title of person responsible for this disposal. That (of course) will ALSO require a record, showing which documents were disposed of on which date, and by whom. Its a vicious circle.

Hey there Ron, appreciate the response.
The control of records procedure has a ssection for the retention schedule for each department and their relevant documents. This covers the information you stated:
• Length of time
• Method
• Who carries it out

• Who authorises
• Who records

 

[Stijloor]

Many people are very poor readers and have difficulty interpreting what is expected to happen. Consider making use of video when possible.