Documentation Review Matrix to track all documents written by my QA engineers

R

rtanney

#1
I have been tasked with setting up a spreadsheet/template that will allow for me to track all of the documents written by each of my QA engineers and rate each document based on its approval. So if an engineer was to submit a document, but it was rejected because of grammar, content, incorrect template, etc. I can rate them. This way I can provide a measured metric of what is being completed. Gathering the data is not difficult but I was wondering if anyone has a template that is similar to this? Hope this makes sense...
 
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D

DrM2u

#2
Out of curiosity ... What is the value of gathering this data? Does the data get analyzed and actions taken as necessary? How does this data collection and analysis positively impact the company's bottom line?
 
R

rtanney

#3
The reason this information is currently needed is because there is no approval process for document control. Currently there is no pre-approval process leading to the point of the document being posted for review by the organization. At this point various members of the organization have to individually review the document and then for various reason can reject the submission. This is to build a case to implement a formal approval process, showing the quantity of submissions that are rejected and the time wasted in doing so...
 

Stijloor

Staff member
Super Moderator
#4
The reason this information is currently needed is because there is no approval process for document control. Currently there is no pre-approval process leading to the point of the document being posted for review by the organization. At this point various members of the organization have to individually review the document and then for various reason can reject the submission. This is to build a case to implement a formal approval process, showing the quantity of submissions that are rejected and the time wasted in doing so...
If the intent is to show how much time is being wasted, why (in addition) should you waste your time on gathering waste data? That does not make sense to me. Why not getting together with the potential users of the new document control system and design, document and implement one? Wouldn't that be a better use of your time?

There's a lot of good document control system information available here at The Cove Forums.

Stijloor.
 
D

DrM2u

#5
To follow on Stijloor's line of thought ... Do you subscribe to any QMS standards, like ISO 9001:2008? If yes, get the team together then take the standard and open it to clause 4.2.3. Read to them WHAT you are supposed to do then ask them HOW you are going to do it. Use some of the references you'll find in the Cove as examples of what other organizations are doing. You should come up with some procedure as a group consensus. Delegate responsibilities for documenting the procedure, implementing it and maintaining it. Try to keep it simple, though.
 
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