De ISO fy it
chaosweary said:
Is there a requirement in the ISO 9001 or TS 16949 that requires that affected personnel be contacted or communicated to, when a procedure or document is changed (updated, obsoleted etc)? Just can find the reference off the top of my head even though it is common sense.
Ah un common sense. I have never won a battle quoting the requirements.
I suggest you fall back and start again from business world. Forget ISO.
I had just such a case. I asked the author to give me a copy of their changed document. I tore it up and threw it in the trash.
When they asked why, I said no one needs this document.
They insisted it was needed. I asked how anyone knew about the latest change.
They said cause I told them.
I said, then I'll change our procedures to state that you communicate all work methods and subsequent changes verbally. And my job is done because it meets ISO requirements. But your job is going to get really interesting, really soon.
They are like kids in a temper tantrum, they know they are being bad but the want and need someone to stop them, because they can no longer help themselves.
Good luck, let us know what happens