Documenting internal audit of customer specific requirements

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Ron Rompen

Trusted Information Resource
#2
I usually audit CSR's as a part of document control. Sanctioned Interpretations are not (to the best of my knowledge) required to be available - with that being said it can't think of a reason NOT to have them......to make sure I have the latest version available, I have SI's and FAQ's in my gauge calibration system, with a 3 month cycle to validate (check online to ensure I have the most current revision).
 

Ashland78

Involved In Discussions
#3
I could use some ideas on how people are documenting their audits of the customer specific requirements and audit of sanctioned interpretations.
I think depending on who your customers are that you could include in the audits if they are applicable. We are auditing right now Customer Technical Requirements (this month) and I included the SI's here, to ensure that we verify of our 6 customers we have addressed these sanctioned interpretations. I include the actual SI's that are relevant for this audit. I hope this makes sense.
 

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Littlemiss

Starting to get Involved
#4
I usually audit CSR's as a part of document control. Sanctioned Interpretations are not (to the best of my knowledge) required to be available - with that being said it can't think of a reason NOT to have them......to make sure I have the latest version available, I have SI's and FAQ's in my gauge calibration system, with a 3 month cycle to validate (check online to ensure I have the most current revision).
Great thank you!
 

malasuerte

Posts Moderated
#6
I could use some ideas on how people are documenting their audits of the customer specific requirements and audit of sanctioned interpretations.
They should be documented no differently than any other audit. If there is a CSR related to a specific group, area, you just include it as such - a requirement for that area like any other requirement.

Note: SIs, are 'technically' just the clause now. They are no really an "interpretation" because IATF has red-lined wording and replaced it with different wording. i.e. "The sky is red" to "The sky is blue".
 

AMIT BALLAL

Super Moderator
#8
I prepared checksheets process-wise, which specify the clauses to audit, objective evidence to record, etc, including procedures to be referred for the audit. On the last page, there is a specific section called CSRs, where I have added current customers and their CSRs. The auditor just has to review conformance to these CSRs and record the objective evidence in front of it. It still has some blank sections where he/she can add new CSRs/customers/any other objective evidence. (These adapted checksheets are prepared just to make the objective evidence recording easier and to reduce the time consumed by just recording objective evidence, instead of focussing on the effectiveness of the audit. It also helps in ensuring the most relevant elements of the standard are audited.)

We don't audit sanctioned interpretations separately, since it becomes a requirement of those specific clauses by default.
 
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