Documents

[Sarah]

Well this QS9000 program seems to have everyone talking.. Our company is the "sister" company, and our "mother" company is already QS9000 registered. We are currently working on our Quality Policy Manual, thus far, we have mostly just copied documents from the bigger company, and editted them to meet our needs. Has anyone else done this? If so what kind of problems were experienced from this bootlegging practice? Any comments would greatly be appreciated, we are totally disorganized.

thanks
sarah

 

[billsfan]

I was advised early on in my QS 9000 experience to "steal shamelessly!" I think that it's more important to remember to
"Do what you say - and say what you do!"
Hope that is of some help...good luck!

 

[Tom Goetzinger]

I think that you are on the right track. There is no point in reinventing the wheel. The important thing is to make it your own. This is a core document to how you will have to operate your business, so don't put things into it just to because you think you have to. Think it through and make it reflect how you work.

 

[Marc]

If you 'steal shamelessly' ask yourself what you are doing. You are taking systems from another company. If it is that you are a subdivision or part of a larger entity you may or may not have similar and/or linked systems.

Most of what you're going to get is format and in general what is addressed in the documentation you 'borrow/steal' from. Some systems are going to be pretty similar no matter what the company, at least to some degree. For example, the calibration system. There are a number of aspects of a calibration system which will be present. On the other hand, some companies rest the responsibility for recall on the calibration folks while others only have the cal folks issue a recall list - the managers are responsible for ensuring devices are removed from service and returned to the cal lab.

So - can you 'steal' or 'borrow' from others? Sure - but you still have to know what you're doing and you better be sure that the systems you 'describe' are your systems (and that they really do work).