S
Hi folks,
I need some help... again (sigh).
ISO 9001-2008
Let's say my company designed and manufactured a cart (similar to a two-wheeled dolly), and met all the 7.3 requirements.
Now a customer calls and says "hey, nice cart, can you make it for me with 14- 1/2" wheels and inflatable tires instead of the hard tires?"
That is not a catalog offered option, but easy enough to do.
Is 7.3 required to modify this existing design?
Why or why not? (ie- how do I argue the point?)
Is the answer different if it were my company deciding to provide the option rather than a request for quote from a customer?
I'd appreciate any assistance. Thanks!
I need some help... again (sigh).
ISO 9001-2008
Let's say my company designed and manufactured a cart (similar to a two-wheeled dolly), and met all the 7.3 requirements.
Now a customer calls and says "hey, nice cart, can you make it for me with 14- 1/2" wheels and inflatable tires instead of the hard tires?"
That is not a catalog offered option, but easy enough to do.
Is 7.3 required to modify this existing design?
Why or why not? (ie- how do I argue the point?)
Is the answer different if it were my company deciding to provide the option rather than a request for quote from a customer?
I'd appreciate any assistance. Thanks!

please don't sigh for asking questions when you need help