Does the ISO 9001:2015 standard require a disaster recovery plan or emergency response plan

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optomist1

A Sea of Statistics
Super Moderator
#2
two more cents here...whether required or not by customer...for the benefit of your business, it just makes sense business wise...especially given the suggested climate change impacts...
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#4
It is key for any organisation implementing ISO 9001:2015 standard to have a business continuity plan and is an implied clause 6.1.1c but it is subject to interpretation and the experience of the auditor.
ISO 9001:2015 does not explicitly require an emergency or contingency plan.

That's the text from the TC 176 paper available @ https://committee.iso.org/files/live/sites/tc176/files/documents/ISO 9001 Auditing Practices Group docs/Auditing General/APG-Disruptive_event.pdf
 
#5
The valid points regarding Business Continuity / Emergency Preparedness not being a requirement of 9001 already having been posted, I posted the above in case the OP was getting confused between the two standards
 
#7
Already posted ... "Simple word search says "NO".... "
Nice selective quote, not one of the posts simply said NO, nor did any of them consider that the OP was not an experienced auditor/ quality manager, or even reading the right document. I added information which no posts to that point had, and may have cleared the issue up for the OP. I apologise if I fell short of your lofty ideals.
 

Marc

Fully vaccinated are you?
Staff member
Admin
#8
This thread/discussion has gone off the rails. Please cool down. Several unnecessary posts have been deleted.

Short answer is No.

And - Even if it is a Customer requirement, that does NOT make it an ISO 9001 requirement.
 
Last edited:

Mike S.

Happy to be Alive
Trusted Information Resource
#9
Experienced auditors do not invent requirements.
I agree that the answer to the OP's question is "no".

However, I disagree that "Experienced auditors do not invent requirements". Experience does not necessarily equate to competence. The auditors that I have had create requirements out of thin air were very experienced based on the number of years spent in the quality profession and number of years spent as a registrar auditor, number of audits performed, etc. . They were happy to remind us of their experience many times.
 

Ed Panek

QA RA Small Med Dev Company
Staff member
Super Moderator
#10
No, but we have had customers require it. There are regulations other companies (Customers?) comply with that they would require you to comply with. ISO 27001, GDPR, CCPA, etc that requires disaster recovery plans so it makes sense that you add it if your customer base is likely to require it.
 
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