Drop Shipment Verification

[HelenMagdich]

I just found out at the last minute that I have a service parts department that sends parts directly from the vendor to the customer. How do I provide a verification of these parts as stated in 7.4 if they never reach our facility?

 

[CarolX]

Hi Helen,

How is verification handled now?

We do drop shipments. We audited our suppliers. We get ship tickets faxed to us to verify shipment has left their facitliy.

Is what your doing working? If so, don't change it, just describe it in your process.

CarolX

 

[howste]

You can ask the vendor to send you documentation demonstrating their conformance with your requirements.

 

[HelenMagdich]

All the other inventory we receive is in house. We get copies of everything and verify it to the incoming paperwork. Each shipment comes in with certificates of compliance from the vendor.