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During the audit, do we have to interview top management?

Randy

Randy

Super Moderator
#11
#11
Sidney is right on. I only inteview TM is there is something I need that can't be provided elsewhere. What are they gonna say "I signed the policy, I did the review, I authorize resources"? More often than not the time is best spent elsewhere.
 
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BradM

BradM

Staff member
Admin
#12
#12
Hello all!

Before I weighed in on whether top management should be interviewed, I need to go back to the auditor. Exactly what is your scope? What is the job given to you by the client? Is it in your scope to audit sections regarding top management?

If the scope of my audit involves something involved with top management (say an ISO 9000 compliance audit), then I would think I would be interested in obtaining objective evidence that top management complies with the requirements. Otherwise, I'm going to stick with the players involved with the scope of my job.

Did I miss something in this thread, or am I way off track here?
 
P

plastic gal

#13
#13
We have found that there is much to Management Commitment that can be audited by observation - are the facilities adequate - lighting - space - tools - people - etc. You can note what you observed in your audit report and then discuss your findings and see what they say!
 
V

Valeri

#14
#14
During a 3 day system audit, I audit top management on day 1, hour 1. We go over their management review records, business plans, quality objectives and resulting action items. I transfer this information to the 13 other identified processes as their goals/measurables - are they meeting their targets, is the defined process working? The rest of the 3 days are spent with the people who actually do the work.
 
C

chaosweary

#15
#15
We have a large company with many VPs and do over $2billion in revenue a year. That said, interviewing the CEO by 3rd party auditors or internal auditor has not and will never happen. However, there many VPs and they regularly review quality system metrics, but we never interview them and neither does our registrar, its pretty much how we both like it.
 
Paul Simpson

Paul Simpson

Trusted Information Resource
#20
#20
chaosweary said:
We have a large company with many VPs and do over $2billion in revenue a year. That said, interviewing the CEO by 3rd party auditors or internal auditor has not and will never happen. However, there many VPs and they regularly review quality system metrics, but we never interview them and neither does our registrar, its pretty much how we both like it.
Click to expand...
How does the CB audit the effectiveness of to management commitment (Clause 5) if they don't speak to top management? I'm just in the middle of a reassessment audit and had separate interviews set up for the morning of day 1 with the two joint Managing Directors to talk about their role in setting policy (5.3), objectives, targets (5.4.1) and internal communications (5.5.3).

On Friday (day 5) I have a joint session with both of them to test out some of the statements from the start of the audit and to assess the process measures actually filter their way back to them (8.2.3).

If this is not the right approach I would be happy to be shown the right one.

If this is the right aproach then why isn't everyone doing it? :confused:
 
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