EDI back-up - Requirement for companies to have a full time EDI back-up?

B

buddybudaboy

#1
Can anyone tell me if it is a specific requirement under the ISO 9000 guidelines for companies to have a full time EDI back-up?
 
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Marc

Hunkered Down for the Duration
Staff member
Admin
#2
You may not see it written but it is part of quality records and often document control. In QS-9000 contingency plans require.

Yes - you have to have a backup system commensurate with your system(s). Small company? Keep floppies of important stuff in a 'safe' place. Any more, particularly with companies over 50 people, they look for 'off site' storage (which can be the trunk of a car in the parking lot). 'Normal' is something like daily network backups (don't forget people's PeeCees) with a 2 week history (14 tapes at 1 tape per daily backup).
 
A

Al Dyer

#3
Marc,

I think BBB was refering to electronic comminication (EDI) between customer and supplier for reporting shipping and production requirements. In a previous life we had an EDI account with Chrysler that we had to access every two hours to ensure that we were meeting schedules and get notifications of emergency shipments needed to cover "plant losses"

This was for QS and I'm not sure if it's even a requirement of the new ISO.

Please correct me if I am wrong BBB.

ASD...
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#4
Ah! OK. In ISO it would only be required if it is a specific customer requirement.

Yeah - I think all the 'big 3' require their tier 1's to have backups.
 

E Wall

Just Me!
Super Moderator
#5
Originally posted by buddybudaboy:
Can anyone tell me if it is a specific requirement under the ISO 9000 guidelines for companies to have a full time EDI back-up?
When I worked for a parts supplier we were under QS9000, and we had to keep a backup. The main question in my mind is if the EDI system goes down (same true with any electronic system) what measures are in place to maintain the customer requirements?

Can you duplicate efforts to maintain the customer requirements until communications with the EDI system are restored?
 
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