Re: Implementation effectiveness of ISO 9001:2000 in small industrial organization
You might find it to be an elusive goal, as effectiveness of quality management systems is largely subjective.
I hate to say it but.....You're wrong!
Effectiveness is clearly defined for QMS and when it happens you can very easily see it...
ISO 9000:2005 - 3.2.14 effectiveness
extent to which planned activities are realized and planned results achieved
The planning is contained within all the documentation the organization generates for it's QMS, starting with the Quality Policy and then to the "required" documented procedures, and in 4.2.1d for example...
The basic need for
4.2.3 Control of Documents is just that, the defined mechanizm that if propery implemented and maintained would lead to effective control of all QMS related documentation....So when we audit and see that every document we ask for meets the criteria the organization has established for document control we can say that is is being done effectively. This holds true for every procedure, work instruction, policy, or whatever the organization uses because all of these things are nothing more tha the organization, stating in some formal structure, how it intends (plans) to do something, so the successful meeting of these provides us with evidence of effectiveness. What the needed to do they planned to do and they did it = effectiveness
The identification of effectiveness is actually one of the easiest things to determine in the course of an audit, but it is one of the things most frequently complicated by those who don't believe in or understand its simplicity.
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