Emailing Health Canada - response time?

#1
how long does it typically take for health canada to provide a response to a simple question asked by email to the MDD (Medical Device Directorate)?

Thanks,
 
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Edward Reesor

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#2
I have received responses within a week, and within two months so its a crap shoot. I have found that when you ask for clarification to something that's in the regulations, their response will be to quote the regulations. I actually get a lot of information from this site as its timely, normally referenced and offers suggestions as to where you can dig deeper.
 
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