A
Folloiwng a discussion on another thread i supplied people with a internal questionnaire that is designed to generate interest/acceptance in QMS Programmes.
By coincidence i now need to do a Employee Climate Survey, and a Customer Satisfaction survey (Have you noticed this beefed-up requirement in ISO 9000:2000).
Can anybody help me with samples of the above so i can steal some ideas?
Thanks
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Andy B
By coincidence i now need to do a Employee Climate Survey, and a Customer Satisfaction survey (Have you noticed this beefed-up requirement in ISO 9000:2000).
Can anybody help me with samples of the above so i can steal some ideas?
Thanks
------------------
Andy B