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Employee Awareness of the IMS and ISO 9001 systems

P

paragkulkarni12

#1
Dear all,

This is my first post to this informative forum. :)I am in team for implementing IMS in my company .There is good support from top management but people from different departments does not support any awareness program or documentation requirement.Is the team of 3 people for IMS implementation sufficient to get the certification.In case this not possible , then how to change the culture of the plant so that there will support from departments like commercial, HR, OPERATIONS,MARKETING, MAINTENANCE etc.
regards
Parag Kulkarni
Haridwar,India
 
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R

Rickser

#2
It would be hard to determine your staffing requirements without knowing a lot more about the company. Awareness means giving every employee access to the Quality Management System, its policies, procedures, processes and forms, and ensuring that they understand it.
 
#3
Dear all,

This is my first post to this informative forum. :)I am in team for implementing IMS in my company .There is good support from top management but people from different departments does not support any awareness program or documentation requirement.Is the team of 3 people for IMS implementation sufficient to get the certification.In case this not possible , then how to change the culture of the plant so that there will support from departments like commercial, HR, OPERATIONS,MARKETING, MAINTENANCE etc.
regards
Parag Kulkarni
Haridwar,India
Welcome to the Cove!

Your Top Management need to lead by example. I wonder if they are really supporting you or the IMS? If they were, there wouldn't be much lacking in other areas. You might want to look at HOW management are supporting you - words or actions?
 

somashekar

Staff member
Super Moderator
#4
Dear all,

This is my first post to this informative forum. :)I am in team for implementing IMS in my company .There is good support from top management but people from different departments does not support any awareness program or documentation requirement.Is the team of 3 people for IMS implementation sufficient to get the certification.In case this not possible , then how to change the culture of the plant so that there will support from departments like commercial, HR, OPERATIONS,MARKETING, MAINTENANCE etc.
regards
Parag Kulkarni
Haridwar,India
I guess most of your staff from commercial, HR, OPERATIONS,MARKETING, MAINTENANCE etc, feel that this is yet another load on making documents and so seem disinterested.
Without thinking much on certification, and even before kick starting any implementation plans, bring them around and ask them what they understand about IMS.
Take them to see THIS STUFF if you have EMS in your IMS. Ask them about their reflections on environment and pollution after this, and what they can do within the organization. :)
 
A

amit_rd

#5
Welcome to the cove!

Following is what I would do in your situation:

1. Get a lettter of commitment released by the top management seeking participation of all in the implementation process

2. Involve all department leads in the commitment and get nomination of representatives from each function.

3. Establish a project timeline with clear targets, resources and milestones.

4. Half the awareness is done by now, and now you may introduce your deep dive training as per the project plan.

Two key things:
1. Start before you start ( As described about awareness)!
2. release progress reports even if no body is asking for it

It helps - Experience :)
 
D

dksfwmcc

#6
Does your company link QMS performance/adherence to individuals? appraisals/incentives in any way. If not then CONSIDER this. If the QMS is 'good' then it gets people using it, they see the benefit (well most do - you will never get everyone on board) & the company is more effecient.

A warning through, if your QMS is bureaucratic & has been developed to 'tick a box' then this approach will slow down, upset people & loose face for your group.

Make sure that internal audit question people at the lower end of the company and not just Top Management so you can sample actual implementation.
 
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