Employees regard the QA team as the "enemy"

F

Frankie11

#21
Hi Josephine,

I think the first thing you need to do is take a step back and try to objectively identify why you are perceived as the enemy. It could be a cultural thing, it could be that the quality team aren't consultative, it could be just one member of the QA team acting like a dictator and giving you all a bad name.

You need to identify the root cause of this problem before you can effectively improve it.

Have you asked employees why they are so 'anti-QA'? If so, have you looked into whether these are genuine complaints? I would start by having one-on-one chats with those who are the most resistant / vocal and then go from there.
 
Elsmar Forum Sponsor
Thread starter Similar threads Forum Replies Date
I Motivating employees in regard to TS 16949 requirements - Seeking Ideas IATF 16949 - Automotive Quality Systems Standard 7
N ISO 9001 - Training business with fewer than 5 employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
S Employees training database Document Control Systems, Procedures, Forms and Templates 4
B Qualifcations of Staffing Agency Employees to meet job description General Auditing Discussions 6
M Customers Request AS9100 certification - Small Company (less than 20 employees) AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
T Control of downloaded document copies by employees Document Control Systems, Procedures, Forms and Templates 3
Nicole Desouza ISO / AS Certification - Small business with less than 100 employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
D Reorganizing responsibilities between management teams and Employees in them ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
D Certifying a "virtual" company with zero employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
eule del ayre Manual Inventory System - Problem is discipline of the employees Lean in Manufacturing and Service Industries 7
M Determining number of employees within the "Scope" of the QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
U Internal auditing - Company employees or contract second party Internal Auditing 10
S Quality System Induction Training for New Employees Training - Internal, External, Online and Distance Learning 16
P How to have employees buy-in of quality procedures. Best practices? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
M AS9100 - Where to start - Small company (10 employees) and I am the Quality Dept. AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 45
S ISO 13485 Consultant Question - The company has 5 part time employees ISO 13485:2016 - Medical Device Quality Management Systems 1
M How to count the number of employees? Other Medical Device and Orthopedic Related Topics 4
N How to ensure our employees don’t grab and use the wrong materials Manufacturing and Related Processes 11
R Remote Support - Calculating Number of Employees IATF 16949 - Automotive Quality Systems Standard 2
M Auditing processes followed by employees placed on client's site Internal Auditing 4
Q Presentation for Employees - Starting the ISO 9001:2015 Transition ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
H How to Establish and Document Competence of Employees in a Small Company ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
G Training Employees about Quality - Philosophy / Mind set Misc. Quality Assurance and Business Systems Related Topics 1
Q Lack of Awareness in ISO 9001 - Share a Presentation for Employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
A New company, no employees, Setting up a QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
Stijloor Calculating (3rd Party) Audit Days for Company with Seasonal Employees General Auditing Discussions 3
E Employees in Quality Assurance Jobs Career and Occupation Discussions 2
P Small company of approx 28 Employees - ISO-9001:2008 Guidelines ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
S Customer Corrective Action requests and Sales Employees Promises AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 2
dubrizo If Quality Objectives are not known to employees, is it a Nonconformance? General Auditing Discussions 7
H ROI (Return on Investment) Calculation of Employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
R Training Production Employees When We Have SOOO Many SOPs Training - Internal, External, Online and Distance Learning 9
F What is the scope for "Total Numbers of Employees on site" per ISO/TS 16949 ? IATF 16949 - Automotive Quality Systems Standard 4
A KPI's for Individuals (Employees) Manufacturing and Related Processes 10
M Help with TS16949 Awareness Training for Employees ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
A How do you motivate employees to follow the QMS? Quality Manager and Management Related Issues 18
K Making a Quality Requirements Handbook for Employees Training - Internal, External, Online and Distance Learning 10
P Audit Man Day Requirements - Small AS9100 Company hiring New Employees AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 18
T What to do when Employees are not following Instructions Human Factors and Ergonomics in Engineering 65
J Evidence of ISO Training for all Employees Training - Internal, External, Online and Distance Learning 27
S Head Count for Employees and Contract Workers Misc. Quality Assurance and Business Systems Related Topics 6
K Evidence for Language Knowledge of Employees Professional Certifications and Degrees 9
M How Employees can overcome Fear of Computers Quality Assurance and Compliance Software Tools and Solutions 14
N Must Employees Be Evaluated Annually? Training - Internal, External, Online and Distance Learning 19
L Requirements for employees personal precision measuring tools ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
S How to introduce new employees to ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
M Certifying a company with two employees to ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
A How to verify and validate the effectiveness of CAPA with regards to employees ? 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 5
R QA Manager and Disciplining Employees for not following Processes Quality Manager and Management Related Issues 28
V Advantages of Training Employees about Health and Safety at the Workplace Occupational Health & Safety Management Standards 19

Similar threads

Top Bottom