You can't eliminate ESD, only manage it. There is a global ESD organization but I forget its name. It is a great place to start your ESD education. Another is the IPC organization. ESD management involves multiple levels with the most fundamental being grounding the employee with a wrist strap system. From there you can take many more actions....ESD work mats, grounded floor coatings, ESD shoes, ESD totes for material handling, grounding all mobile carts and vehicles, constant monitoring, ESD bags for parts/PCBA's, ESD air fans, hand lotions, gloves, training programs, audits, performance metrics, company certifications, etc, etc. To what extent you go depends on the products you make and impact of field failure. If you are coffe makers your ESD counter measures will usually not be as extensive as if you are producing aviation electronics.
Check you tube. There are alott of free trainings videos out there.