Q
I am great at setting up and maintaining a QMS. Documentation, no problem. Tracking changes, easy stuff. Writing NCRs and CPARs, I'm a wizard at them. The problem comes when I have to evaluate the results of an internal audit. The person before me had this formula called an Internal Audit Index. 3 observations of the same non-conformity results in a finding. The obeservations count as 1/3 and a finding counts as 1. This was then divided by the number of opportunities for non-conformities.
So the more opportunities there were the less "weight" a finding has. If there was 100 ops then 1 finding gave them an IAI of 99%. Not very objective and not very fair to other processes with fewer opportunities (# of opportunities were determined by the auditor). How do the rest of you evaluate your IAs? I need a more objective way of doing this. We have a SA coming up at the end of July and this issue needs to be resolved. Any help would be appreciated.
Nothing changes if nothing changes,
Qualitygal
Nothing changes if nothing changes,
Qualitygal
And if the '# of opportunities' was determined by the auditor, I can't really see that was totally objective, either.
if you want to grade your internal audits, you´ve got a great start with that spread sheet