Evaluation of service providers

#1
Hi all,

I m currently struggling to establish a method to evaluate service providers( e.g., consultants and calibration companies). Can you please help with examples if you have them.
 
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Pau Calvo

Starting to get Involved
#2
Hello,

I would recomend first stablish which are the key points for a selection of those suppliers of services and then evaluate those points through time.
For exemple: lead time, cost, reaction time...

Keep it simple and stick to the figures, avoid subjective evaluations.

Hope it helps
 

yodon

Staff member
Super Moderator
#3
For calibration service providers, there are a few things to consider. Most should be certified to 17025. That should ensure that calibration standards used are NIST traceable (and documented in the calibration record). Look at the scope of their certification and ensure it covers the services for which you're getting. Make sure they give you the "as found" status as well.
 
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